Blog

Internet Access in NM – Fast, Cheap, Reliable – Pick Two!

Uncategorized
Got a call from a customer this morning - "The Internet's Down!" This was fairly ironic because just yesterday, we had set up a secondary DSL connection from CenturyLink as a backup connection - The culprit this morning - Comcast. Here is a kind of technical note - there are two ways your Internet can go down: Soft: Everything looks like it's working, but it's not - What's even worse is that if you call Comcast, they will say "Everythings fine! (like they did this morning)" - but it's not - what a silly premise - My Internet was working and now it's not and you all say it is working - I don't think so! This is also the worst kind of failure because the automated fail over systems…
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Cisco VS HP VS Netgear

Uncategorized
We are big fans of Netgear's ProSafe line of Enterprise Network Switches - they are competitively priced, they are easy to administer, and they have a Lifetime Warranty that is solid. HP Procurve switches have the same warranty and ease of use and updating - they are just way more expensive than the Netgear's. Cisco on the other hand - just as pricey as the HP's, but with none of the ease of Updating - and without a Smartnet subscription, no firmware updates - that means you have vulnerable devices in the field with no security and bugfix updates - no thanks! Netgear or HP - No Cisco!
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Let’s Encrypt – Encryption for Everyone!

Encryption
https://letsencrypt.org/ LOVE these people - SSL Can get pricey - especially if you have many different sites to protect - and most of the competing products (although how do you compete with free?) are REALLY hard to get going - but trust is getting to be a BIG deal out there and both Mozilla and Google have signaled that they are going to start flagging non-encrypted traffic as not safe all the time - more work for the nerds, but well worth it!  See that green lock in the Address bar - Sweet Trustiness! P.S. - Did I mention it is totally FREE!
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So…maybe not the Russians…

Encryption, General, Linux, Privacy
A really In-Depth analysis of the data provided by the Intelligence Comunity as far as the Russian Hacking of the last election - I love these Wordfence folks - we just switched to Paid because it is a WordPress-Hostile world out there!  But perhaps not the Russians this time... https://www.wordfence.com/blog/2016/12/russia-malware-ip-hack/
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Sometimes you REALLY make the right choice!

Asterisk, Linux, Telecom General
We started looking at Asterisk back in 2004 and had our first commercially installed system at the beginning of 2005 at a small church in Albuquerque. At the time we were selling primarily Samsung Digital systems and were trying (unsuccessfully) to sell Interactive Intelligence, a Microsoft-Based VoIP Call-Center solution. We sold quite a bit of Samsung between 2004 and 2007 but by 2007 Asterisk had gotten so good that we dropped Samsung and Interactive Intelligence completely. When we started selling Asterisk solutions, we usually had to spend 10-15 minutes explaining Open-Source software and that we weren't charging for the "Free" software and instead were only charging for our time to implement the software and hardware into a cohesive working PBX. We were rebels - we constantly came up against competitors…
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Patching – Why won’t people do this?

Microsoft, Security
Microsoft Servers are more reliable today than they ever have been - Anything Server 2008 R2 and above is reliable as the day is long - but ONLY if they are kept up to date with Security and System patches.  This is a No-Brainer for us and has allowed Barking Dog Communications LLC customers to avoid all of the various SQL Slammer/Melissa/I Love You/Heartbleed craziness that plagues the Fortune 500 - and now, yet another reason to pay attention to patching - it is an actual documented and fined HIPAA violation - Check this out: http://www.healthcareinfosecurity.com/150k-hipaa-fine-for-unpatched-software-a-7656 $150,000 for not patching their machines - how much would it have cost to patch them?  A tenth of that at most - more likely a hundredth!  That was a very expensive decision.
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